What symbol in a flowchart typically represents a decision point?

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In a flowchart, a decision point is typically represented by a diamond shape. This particular symbol is essential for illustrating points in the process where a yes/no question or true/false test needs to be made. The diamond allows the flowchart to branch into different paths based on the outcome of the decision.

For example, if a flowchart is detailing a process for a customer service workflow, the diamond could represent a decision such as "Is the issue resolved?" If the answer is yes, the flow could continue down one path, while a no would lead to a different path, highlighting the importance of the decisions made in guiding the overall process.

Understanding this representation is crucial for effectively reading and constructing flowcharts, as it enables clear communication of complex processes involving multiple decisions. Other shapes, such as rectangles typically denote processes or actions, circles may represent connectors or terminators, and triangles are not standard in most flowchart contexts related to decision points.

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