What is the recommended approach to writing program documentation?

Using language at the level of the end user is the recommended approach to writing program documentation because it ensures the content is accessible and understandable to the intended audience. Effective documentation should aim to communicate concepts clearly without overwhelming the reader with complex terminology or technical jargon that they may not understand. This clarity helps users to better understand how to use the program, what features it offers, and how to troubleshoot common issues.

When documentation is tailored to the user's level of expertise, it enhances usability, promotes user engagement, and decreases the likelihood of misunderstandings. This approach respects the diverse backgrounds of users, ensuring that both novice and experienced users can benefit from the provided information. High-quality documentation fosters a better user experience and can significantly contribute to a program's success by empowering users to make the most of the product.